1. Controller

The party responsible for processing personal data on this website is:

Swissworx GmbH
Baarerstrasse 43
6300 Zug
Switzerland

Phone: +41 41 505 00 02
E-Mail: office@swiss-worx.ch
Website: https://swiss-worx.ch

2. General Information

The protection of your personal data is important to us. We process personal data confidentially and in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, other applicable data protection regulations.

Personal data means any information relating to an identified or identifiable natural person. This privacy policy informs you about what personal data we collect, for what purposes we process it, and what rights you have.

3. Collection and Processing of Personal Data

We process in particular the following personal data:

Name and contact details
E-mail address and phone number
Address and property details
Information from contact and quote forms
Information about requested services
Communication and contract data
Technical data such as IP address, browser, operating system and time of access
Usage data from our website

We process this data in particular to:

Handle enquiries and quote requests
Provide services and process contracts
Communicate with customers and prospects
Operate our website securely and reliably
Analyse and improve our services
Comply with legal obligations
Prevent misuse and security incidents

4. Contact and Quote Forms

When you contact us via a contact or quote form, we process the information you submit in order to handle your enquiry, prepare a quote, and respond to any follow-up questions.

Required fields are indicated in the respective form. Without this information, we may not be able to process your request.

Your details may be stored in our communication, customer management, and quoting systems. Data is only passed on where required to process your order, where you have given your consent, or where a legal obligation exists.

5. Contact by E-Mail or Phone

When you contact us by e-mail or phone, we process your contact details and the information you provide in order to handle your enquiry.

For technical reasons, e-mails cannot be fully protected against third-party access. Please do not send highly confidential information via unencrypted e-mail.

6. Hosting and Server Log Data

Our website is hosted by Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.

When you visit our website, technical information may be automatically recorded in server log files. This includes in particular:

IP address
Date and time of access
Pages and files accessed
Browser and operating system used
Referrer URL
Amount of data transferred

This data is processed to provide, stabilise and secure the website, and to detect technical problems and misuse.

Further information: Hostinger Privacy Policy

7. Cookies and Consent Management

Our website uses cookies and similar technologies. Cookies are small files stored on your device.

Technically necessary cookies are required for the secure and functional operation of the website. Analytics and marketing cookies are used to evaluate usage of our website and improve our services.

We use Borlabs Cookie to manage your cookie preferences. Your selection is saved in a cookie. You can change or withdraw your consent at any time via the cookie settings.

You can also delete or block cookies via your browser settings. This may limit certain functions of the website.

8. Google Analytics

We use Google Analytics 4, an analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics helps us understand how visitors use our website. The following information may be processed in particular:

Pages visited
Source of visit
Approximate location information
Device and browser used
Visit duration and interactions
Shortened or otherwise processed IP address

Google uses cookies and similar technologies. Data collected may be transferred to Google companies and servers in other countries, in particular the USA.

Google Analytics is only used in accordance with your selection in the cookie banner. You can withdraw your consent at any time.

Further information: Google Privacy Policy

9. Google Tag Manager

We use the Google Tag Manager provided by Google Ireland Limited. The Google Tag Manager enables the central management and triggering of website tags.

Depending on the configuration, technical information, in particular the IP address, may be transmitted to Google. Analytics or marketing services embedded via the Tag Manager are only activated in accordance with your cookie selection.

Further information: Google Privacy Policy

10. Microsoft Clarity

We use Microsoft Clarity, an analytics service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

Clarity helps us analyse how visitors use our website. Page views, clicks, scroll movements, technical device information and session data may be captured. This is used to create aggregated usage analyses and so-called heatmaps.

Data may be transferred to Microsoft companies and servers in other countries, in particular the USA. Microsoft Clarity is only activated in accordance with your selection in the cookie banner.

Further information: Microsoft Privacy Statement

11. Local Fonts and Icons

Google Fonts and Font Awesome are currently embedded locally on our website. When loading these fonts and icons, no connection is established to Google or Fonticons servers.

12. Disclosure of Personal Data

We may disclose personal data to service providers where necessary for the operation of our website, communication, quote and contract processing, or the provision of our services. This may include in particular:

Hosting and IT service providers
E-mail and communication providers
Analytics and marketing service providers
Customer management and accounting systems
Payment and financial service providers
Commissioned staff and subcontractors
Authorities, courts, and advisory bodies where legally required

These recipients may generally only process data for the agreed or legally permissible purposes.

13. Transfer of Data Abroad

Some service providers are located outside Switzerland or process data on servers abroad. This may include in particular EU member states and the USA.

Where personal data is transferred to a country without an adequate level of data protection, we take appropriate protective measures where required. These include in particular recognised standard contractual clauses or other legally provided guarantees.

14. Retention Period

We retain personal data only for as long as is necessary for the respective processing purpose or as required by statutory retention obligations.

Business and contractual documents are generally retained in accordance with statutory retention periods. Data that is no longer required is deleted or anonymised, unless there are legal or legitimate reasons for further retention.

15. Data Security

We implement appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access and unlawful processing.

Our website uses SSL/TLS encryption. However, fully secure data transmission over the internet cannot be guaranteed.

16. Rights of Data Subjects

Under applicable data protection law, you may in particular exercise the following rights:

Right of access to your processed personal data
Correction of inaccurate data
Erasure of data
Restriction of or objection to certain processing activities
Data portability
Withdrawal of consent previously given

To exercise your rights, please contact: office@swiss-worx.ch

We may request appropriate proof of identity. Statutory exceptions or restrictions remain reserved.

You may also contact the Federal Data Protection and Information Commissioner (FDPIC).

17. Amendments

We may update this privacy policy at any time, in particular in the event of changes to our website, our services, or legal requirements. The version published on this website shall apply in each case.

Last updated: July 2026